Last updated: 12th of September 2025
1.1 Plejd AB, a company duly incorporated under Swedish law with registration number 556790-9477, address Krokslätts Fabriker 27A, 431 37 Mölndal, Sweden with telephone number +46 (0) 10 207 89 01 and e-mail address info@plejd.com ("Plejd" or "we") provides the Plejd mobile application (the "App") through either Apple or Google ("Distribution Platform Provider") stores.
1.2 The App is used to install, change settings, control, and monitor Plejd products (the "Product"). Both end-users of a Product and installers, such as electricians, may register and use the App.
1.3 These Terms of Use (the "Terms") apply when you (the "User") register an account and use the App or use our Products, and by accepting these Terms, you undertake to comply with them for the use of the App and/or the Products, as applicable. If the User represents a legal entity, the User accepts the Terms both in its own right and on behalf of such legal entity and guarantees that it is authorized to accept the Terms on behalf of the legal entity. These Terms will apply to the maximum extent allowed by national mandatory law in the User's country of residence where Plejd markets and sells the Product.
1.4 When signing up to the App, the User will choose whether the User is an end-user or an installer, and depending on the choice, the User will access different functions in the App. When the User signs up to the App as an installer, the User guarantees that it is authorized and has all necessary competencies to install and perform service on the Product.
1.5 When installing a Product for someone else, the User shall inform the end-user about the Product's functions and provide them with the code to connect to the Product via the App.
1.6 The User acknowledges that the Terms are concluded between Plejd and the User and not with the Distribution Platform Provider. Plejd, not the Distribution Platform Provider, is solely responsible for the App and the content thereof.
1.7 These Terms constitute the entire agreement between the User and Plejd unless otherwise explicitly agreed upon in writing.
1.8 Download and use of the App is free of charge.
2.1 The User must be sixteen (16) years old to register an account and use the App. If the User is younger, the User can register an account only if authorized by the User's parent or guardian. If, following a notification from a parent, guardian, or discovery by other means, a child under sixteen (16) has been improperly registered on our site by using false information, Plejd will cancel the child's account and delete the child's personal data from our records.
2.2 The User agrees not to experiment, copy, modify, adapt, decompile, disassemble, reverse engineer, or otherwise attempt to reconstruct or discover the construction of the Product or the App.
2.3 Due to security reasons, it is of high importance that the User does not act in any of the ways mentioned in section 2.2. Any action described in section 2.2 may constitute a security risk for Plejd and the Users of the system and Product.
2.4 By accepting these Terms, the User represents and warrants that:
3.1 Subject to these Terms, Plejd grants to the User a worldwide, non-exclusive and non-transferable right to perform, display and use the App on a device that the User owns or controls.
3.2 In the event that it is revealed that any use of the App by the User is in breach of the material terms of these Terms, the User shall reimburse Plejd for all reasonable costs and expenses related to such use.
4.1 To use the App, the User must register a user account by providing personal data such as name, e-mail address, and password.
4.2 As an installer, the User may only process the personal data accessed in the App necessary for the purpose of installation or giving support. The User undertakes to process the personal data accessed in the App with care and discretion.
4.3 The User will become the owner of the system if:
4.4 As the owner, the user can invite and un-invite others to control the Product through the App. Depending on what access is given to other users, they might see personal data within the App, including any names, scenarios, and settings. If other users have access to the system, they will also see updates made to the system, such as changes to names of rooms or scenarios. The installer or another user will only see the photos uploaded in the App if the owner gives them access within the App.
4.5 The User undertakes to ensure that no one but the User can use its login credentials. The User shall not reveal the password to any unauthorized person and shall ensure that any documents showing the username and password are stored in a way that prevents unauthorized access to the information. The User must immediately change the password or notify Plejd if the User suspects that the User's login credentials have been compromised.
4.6 If Plejd suspects that the user account or login information is misused or if the usage otherwise violates the Terms, Plejd has the right to suspend the User. Plejd has the right to, irrespective of the reason, assign the User with new login details.
4.7 Before the User transfers the Product to a new owner (for example, when the User moves or removes the user account), the User shall delete any personalized scenarios and settings that include personal data such as names of rooms and pictures.
4.8 The User can remove his or her account at any time through the app or by contacting Plejd.
5.1 The App and all intellectual property rights associated therewith are and will remain at all times the sole and exclusive property of Plejd and its affiliates. The User has no right, title, or interest in or to the App or the intellectual property associated therewith, except as expressly set forth in these Terms.
5.2 The User receives no rights and agrees not to:
5.3 In the event of any third party claim that the App or the User's possession and use of the App infringe on that third party's intellectual property rights, Plejd, and not the Distribution Platform Provider, will be solely responsible for the investigation, defense, settlement, and discharge of such claim.
6.1 Plejd is the controller for the processing of the User's personal data processed within the App. Information regarding Plejd's personal data processing can be found in Plejd's Privacy Policy on Plejd's website plejd.com/privacy-policy and in the App.
6.2 When you use the Products and/or App, certain data, as detailed in our Data Act Notice, will be generated ("User Data"). By using the Products and/or App, you agree that Plejd may use such non-personal User Data for the purposes listed in our Data Act Notice. You also agree that Plejd may use third party services, e.g. cloud computing services, hosting services, or similar services to achieve the agreed purposes. Such third party service providers may also use other services to achieve the agreed purposes.
6.3 If you share or transfer a Product to another person (e.g., within a household or through resale), you must ensure the